Jude - Customer Relation Specialist
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Jude - Customer Relation Specialist

Jude Li
Jude Li
Trip Advisor

"Hi, I'm Jude, the customer relation specialist at Highlights Travel Family. After reading the book "The Alchemist," a particular phrase has stayed with me: "Never stop dreaming; follow the omens." Initially, I wasn't sure which omens to pay attention to until I found China Highlights, a company that's the same age as me. Where else could I find a better place to start my career after college, especially as someone who has a deep passion for travel?"

My Story

JudeJude

Since joining here in 2022, every moment has been a completely new experience for me, and I absolutely love it. Surrounded by seasoned professionals, a fast-growing business, and a vibrant company culture, I've embarked on a journey involving destination learning, content writing, customer relations specialization, and providing loyal customer service. Throughout this journey, I handle inquiries, offer guidance, and serve as a special link between our valued customers and the company. Every "Thank you, Jude" brings me joy.

I absolutely agree that listening is one of the most vital skills in my work. Every traveler brings a unique story, whether it's a family embarking on their annual vacation, individuals celebrating significant life milestones, or someone planning a surprise sunrise proposal for their loved ones. I genuinely enjoy hearing our customers share their travel experiences and viewpoints as they can serve as a great source of inspiration for my work and my own future travel plans. Who knows, perhaps your story will be the next one that I have the pleasure of hearing and being inspired by?

JudeJude

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